Customers expect a relationship, not a transaction alone.
We help you grasp the different expectations one customer has from the next.
Get your data ready. Once you've defined your audience, the next step is to determine how to best collect data about them. Start by taking a good look at your existing tools and platforms. Do you have a CRM? A billing system? Customer service software? Inventory...
As Far As We Know, a podcast hosted by Brain+Trust's Tracy Arrington and Tim Hayden, provides thought-provoking discussion with remarkable guests around the power of data, leadership and culture in our volatile business world. Each episode presents compelling perspectives from the most provocative arenas of media, commerce, academia, technology and science.