by Tim Hayden | Jun 8, 2022 | Artificial Intelligence, Customer Experience, Featured Post, Innovation, Media, Strategy, Trust, Uncategorized
Get your data ready. Once you’ve defined your audience, the next step is to determine how to best collect data about them. Start by taking a good look at your existing tools and platforms. Do you have a CRM? A billing system? Customer service software? Inventory...
by Tim Hayden | Sep 29, 2020 | Artificial Intelligence, Customer Experience, Featured Post, Future of Work, Security, Trust, Uncategorized
Delivering a customer-centric content experience is the ultimate marketing goal. But data management issues and an impending seismic shift may prevent you from reaching it. Use these approaches to bridge the chasm that will be left when Google, Apple, and others end...
by Tim Hayden | Jan 9, 2020 | Artificial Intelligence, Automobile Industry, Customer Experience, Featured Post, Innovation, Leadership, Security, Strategy, Trust
We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
by Gracyn Green | Sep 11, 2019 | As Far as We Know Podcast, Featured Post, Podcast
As Far As We Know is available on Spotify, Apple Podcasts, Radio Public (below), Google Play, and iTunes. On the inaugural episode of As Far As We Know, Tracy Arrington and Tim Hayden are joined by Josh Ginsberg, CEO of Zignal Labs, on several media and content...
