by Tim Hayden | Nov 29, 2017 | Customer Experience, Leadership, Strategy
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever have a “startup” attitude, leaning into a journey that each day has seemingly only just begun. After all, the rate of...
by Administrator | Jan 17, 2017 | Customer Experience, Innovation, Strategy
What does the Inauguration of the 45th American President and Blockbuster have in common? The organizations weren’t listening. I know, probably an answer far less snarky than what you were expecting. However, there is a far more pragmatic and important reality...
by Tim Hayden | Oct 7, 2016 | Customer Experience, Leadership
By Qwertyxp2000 via Wikimedia Commons Last week, I made a major career announcement; my partners and I launched the executive consultancy Brain+Trust Partners. We pulled all of the usual levers: press release, media and influencer briefings, blog posts, social...