Trust
April 24, 2018

Our Terms of Service Have Changed

The Facebook / Cambridge Analytica news has brought quite a bit of the unrealized or unspoken of the tech world into national consciousness. Collectively (and individually in some cases), we've been talking about data, privacy, and what we're willing to give up for our beloved free services. But it strikes us that there's an…
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Artificial Intelligence
April 17, 2018

We Don’t Need Smarter Technology

We've certainly learned quite a bit about Facebook over the last few weeks, haven't we? What's becoming increasingly clear with every conversation, every question answered (or skirted), and every discovery is that data privacy and ownership are at the center of things. And those issues remain critical for businesses to address with regard…
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Customer ExperienceLeadershipSecurityTrustUncategorized
April 11, 2018

With Great Power Comes Great Responsibility

As we write, Facebook CEO Mark Zuckerberg is appearing before Congressional committees where he is testifying on Facebook's approach to data and privacy. We read the prepared testimony that Facebook released (spoiler alert!) and caught some of the questioning. You've probably heard the phrase "with great power comes great responsibility." Its origins are uncertain, as…
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PodcastUncategorized
April 10, 2018

The Difference: Episode 6 – Dark Data: Shining a Light onto Your Brand’s Biggest Problem

Today, the co-founder and CEO of a new company, Brain+Trust Insights, Katie Lioy, discusses the ubiquitous issue facing large brands today: dark data. What is it? How do we combat it? And what can we as executives do and say to push through the problem? https://play.radiopublic.com/the-difference-WdQZd5/ep/s1!a8022a0d0fe8aceaa79fecfdf33b74ec197e9d56
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Uncategorized
April 2, 2018

Social Networks and Human Nature

A controversial memo written by Facebook executive Andrew Bosworth memo – admittedly written to provoke a response – revealed the extent to which Facebook’s leadership understood the social risks inherent in the platform. "We connect people. Period. That’s why all the work we do in growth is justified." But here's the thing:…
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Leadership
March 29, 2018

The Crisis at Facebook is Not About Data; It’s About Leadership

The technology sector – particularly that of Silicon Valley – has been under fire in the last year or so. We've seen it through Uber's toxic culture and glib attitude about geotracking customers even when they weren't using the app (among other things), Twitter and Facebook enabling of bots and trolls under…
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