Snackable – Digital Transformation

  Digital transformation is a rabbit hole of a topic.  Change for one organization doesn’t look the same as it does for another – there are too many variables that factor into what comes next.  That said, three priorities apply to each of us as we...

Roaring Change in the 2020’s: 6 Ways Business Will Never Be the Same

We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
B2B x B2C = B2P

B2B x B2C = B2P

A most interesting exchange happened just last week. A digital capability provider that deals with search optimization asked me to fill out a form (not even a form, it’s a MS Word document) describing a potential client’s business. The reason: The capability provider...
Thinking Differently

Thinking Differently

We’ve had some time to reflect on a number of things that have happened over the last few months. Between the Facebook / Cambridge Analytica news, to the implementation of GDPR, and our attendance at IBM’s Think conference, we’ve found some common...
The Lost Art of Apology

The Lost Art of Apology

I’m sorry. How often do you hear those words? I mean hear them applied really sincerely. These days, probably not much. The journalist Ambrose Bierce lived from 1842 to 1914 and in The Devil’s Dictionary, he wrote that to apologize was “to lay the foundation for...