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Get the Most from your Media Agency: Three Big Things

by Tim Hayden | Jan 21, 2021 | Leadership, MEDIA, Strategy

with special thanks to my co-author, David Pierpont Media spending typically represents the largest percentage of a marketing budget and brands rightfully ask their agencies to show results – ROI, ROAS, attribution and more. But before you ask your agency…...

Trouble Code: Redefining Automotive Through DTC

by Tim Hayden | Dec 11, 2020 | Auto Industry, Customer Experience, Innovation, Leadership, Strategy

Source: Motortrend.com 2020 In the automotive world DTC refers to a diagnostic trouble code. It is used by a vehicle’s onboard diagnostics (OBD) system to alert the driver when a vehicle experiences a malfunction. So what code pops up when not just a part, not...

Where Cause and Data Meet: Modeling a Return on Purpose

by Tim Hayden | Aug 18, 2020 | Customer Experience, Innovation, Strategy

With special thanks to my inspiring co-author, John McNeel. Photo: Brayden Law Cause- or Purpose-based marketing has traditionally been a ‘nice-to-have’ — a brand’s way of broadcasting to the world that, beyond building good products and services, it could also...

Snackable – Digital Transformation

by Tim Hayden | Feb 18, 2020 | Business News, Innovation, Leadership, Strategy

  Digital transformation is a rabbit hole of a topic.  Change for one organization doesn’t look the same as it does for another – there are too many variables that factor into what comes next.  That said, three priorities apply to each of us as we...
Five Things – The Brand Marketer’s 2020 To-Do List

Five Things – The Brand Marketer’s 2020 To-Do List

by Tim Hayden | Jan 30, 2020 | Business News, Customer Experience, Innovation, Leadership, Strategy

I talk just about every day with brand-managing friends, colleagues and complete strangers on planes (they start it – I’m not a chatty seat-mate) about what digital transformation actually means and how to set priorities in the current business ecosystem. We’re...
Roaring Change in the 2020’s: 6 Ways Business Will Never Be the Same

Roaring Change in the 2020’s: 6 Ways Business Will Never Be the Same

by Tim Hayden | Jan 9, 2020 | AI (artificial intelligence), Auto Industry, Customer Experience, Cyber Security, Innovation, Leadership, Strategy, Trust

We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
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