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If You Can’t Give a Customer a Cookie

If You Can’t Give a Customer a Cookie

by Tim Hayden | Sep 29, 2020 | AI (artificial intelligence), Customer Experience, Cyber Security, Trust

Delivering a customer-centric content experience is the ultimate marketing goal. But data management issues and an impending seismic shift may prevent you from reaching it. Use these approaches to bridge the chasm that will be left when Google, Apple, and others end...
Roaring Change in the 2020’s: 6 Ways Business Will Never Be the Same

Roaring Change in the 2020’s: 6 Ways Business Will Never Be the Same

by Tim Hayden | Jan 9, 2020 | AI (artificial intelligence), Auto Industry, Customer Experience, Cyber Security, Innovation, Leadership, Strategy, Trust

We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
We Don’t Need Smarter Technology

We Don’t Need Smarter Technology

by Tim Hayden | Apr 17, 2018 | AI (artificial intelligence)

We’ve certainly learned quite a bit about Facebook over the last few weeks, haven’t we? What’s becoming increasingly clear with every conversation, every question answered (or skirted), and every discovery is that data privacy and ownership are at...
The Golden Customer Record: Personalization, Profits and More

The Golden Customer Record: Personalization, Profits and More

by Tim Hayden | Mar 7, 2018 | AI (artificial intelligence), Customer Experience, Innovation, Strategy

In a previous post my colleague Scott Monty shared a word on The Silent Brand Killer, a brief note on the very real threat of brand dilution and competition that Amazon represents to just about any consumer-facing business. Today, we take a look at one of the...
The Difference: Episode 3 – Artificial Intelligence: Setting Expectations

The Difference: Episode 3 – Artificial Intelligence: Setting Expectations

by Administrator | Feb 20, 2018 | AI (artificial intelligence), Podcasts, The Difference Podcast

In the third episode of The Difference, Brain+Trust Partners’ Tim Hayden and co-host Jay Acunzo talk artificial intelligence. Tim dives into his past and present work with larger organizations and innovative tech companies, and the guys discuss the hype around...

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mktgai Marketing AI Institute @mktgai ·
28 Nov

More intelligent technologies have afforded us the opportunity to better manage our customer data to the benefit of our teams and our customers. Read insights from @yourbraintrust's @TheTimHayden. via @cmcphillips: #MAICON22 https://hubs.li/Q01sKW_y0

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thetimhayden Tim Hayden @thetimhayden ·
26 Sep

I can honestly say, my weekly ⁦@Grammarly⁩ reports 100% reflect ⁦@YourBrainTrust⁩ pipeline and accounts reports. 🤠 https://click.send.grammarly.com/?qs=1d16dc703853f7552d462754f8f0bd54a0a4c5c7ff01c46a1a62cc37f32181e931666ff00a890489980e8715f041ff5d207b3893508b38062e3d539fd149b093

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