by Tim Hayden | Jan 9, 2020 | Artificial Intelligence, Automobile Industry, Customer Experience, Featured Post, Innovation, Leadership, Security, Strategy, Trust
We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
by Tim Hayden | Apr 24, 2018 | Trust
The Facebook / Cambridge Analytica news has brought quite a bit of the unrealized or unspoken of the tech world into national consciousness. Collectively (and individually in some cases), we’ve been talking about data, privacy, and what we’re willing to...
by Tim Hayden | Apr 11, 2018 | Customer Experience, Leadership, Security, Trust
As we write, Facebook CEO Mark Zuckerberg is appearing before Congressional committees where he is testifying on Facebook’s approach to data and privacy. We read the prepared testimony that Facebook released (spoiler alert!) and caught some of the questioning....
by Tim Hayden | Mar 26, 2018 | Security, Trust
We initially meant to write about a study just released by the Pew Research Center that reported that a quarter of Americans are online almost constantly, coupled with an experiment by ABC News that showed what happens when kids have no screen time limits for 48...
by Tim Hayden | Dec 7, 2016 | Business News, Media, Trust
Note: this commentary originally appeared as an episode of The Full Monty show. You can listen to it here: So much about the political and media cycle in 2016 has been unusual, uncommon, or unprecedented. If anyone thought this pattern would end once the...
by Administrator | Oct 12, 2016 | Customer Experience, Trust
(Photo credit: Terry Johnston Photo via Flickr Creative Commons) If you haven’t yet heard the Internet-based tale of Louise Delage, it’s worth a few minutes of your time and consideration. Ms. Delage, a 25 year old woman from Paris, joined Instagram on...
