by Tim Hayden | May 9, 2018 | Customer Experience
Last week’s commentary began with a focus on Big Tech – how Facebook and Google hold a duopoly in digital advertising – and ended with a call for brands to own their data. Given that the piece mostly focused on the former, we’d like to explore the latter a...
by Tim Hayden | Apr 30, 2018 | Business News, Innovation, Leadership, Strategy
Amid all of the recent uproar of data privacy issues among a number of companies, the outrage did nothing to stop the forward motion of Big Tech. Timing, incentives, and lack of competition all play a part in explaining this unstoppable force....
by Tim Hayden | Mar 2, 2018 | Customer Experience, Innovation, Leadership, Strategy
(Photo credit: Jason Thibault via Flickr Creative Commons) One of the most overused terms in entrepreneurship is “pivot.” You’ve undoubtedly seen it used by various startups, and it seems like they’re trying to fix a broken business. Or it may...
by Administrator | Feb 20, 2018 | AI (artificial intelligence), Podcasts, The Difference Podcast
In the third episode of The Difference, Brain+Trust Partners’ Tim Hayden and co-host Jay Acunzo talk artificial intelligence. Tim dives into his past and present work with larger organizations and innovative tech companies, and the guys discuss the hype around...
by Tim Hayden | Nov 29, 2017 | Customer Experience, Leadership, Strategy
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever have a “startup” attitude, leaning into a journey that each day has seemingly only just begun. After all, the rate of...