The Lost Art of Apology

The Lost Art of Apology

I’m sorry. How often do you hear those words? I mean hear them applied really sincerely. These days, probably not much. The journalist Ambrose Bierce lived from 1842 to 1914 and in The Devil’s Dictionary, he wrote that to apologize was “to lay the foundation for...
Where We’re Going, We Don’t Need Roads

Where We’re Going, We Don’t Need Roads

(Photo credit: Simeon Berg via Flickr Creative Commons) In my last post, I talked about the many changes we’ve seen in the last year or so, along with the challenges that executives face as digital business transformation looms large. When I hop in my modified 1985...