by Jo Borras | Oct 5, 2023 | AI (artificial intelligence), BUSINESS, Cyber Security, TECHNOLOGY
Recent changes to the FTC Safeguards have changed the types of companies we typically think of as “financial institutions,” and that’s critically important for business owners who might not realize that – surprise! – a whole new set of rules suddenly applies to them....
by Jo Borras | Aug 15, 2023 | BUSINESS, Customer Data Platforms (CDP), Customer Experience, TECHNOLOGY, Trust
Relevance and personalization aren’t brand differentiators anymore — they’re a minimum requirement. — Treasure Data (e-book) It’s 2023, and customers have come to expect what were once considered to be exceptional marketing experiences from every brand...
by Tim Hayden | Jun 18, 2018 | Strategy
We’ve had some time to reflect on a number of things that have happened over the last few months. Between the Facebook / Cambridge Analytica news, to the implementation of GDPR, and our attendance at IBM’s Think conference, we’ve found some common...
by Tim Hayden | Apr 24, 2018 | Trust
The Facebook / Cambridge Analytica news has brought quite a bit of the unrealized or unspoken of the tech world into national consciousness. Collectively (and individually in some cases), we’ve been talking about data, privacy, and what we’re willing to...
by Tim Hayden | Apr 17, 2018 | AI (artificial intelligence)
We’ve certainly learned quite a bit about Facebook over the last few weeks, haven’t we? What’s becoming increasingly clear with every conversation, every question answered (or skirted), and every discovery is that data privacy and ownership are at...