by Tim Hayden | Jul 11, 2021 | Auto Industry, Business News, Infographics, MEDIA
Between now and 2030, the automotive industry and “car business” as we know it will undergo more change than it saw during the previous 100 years. For the automakers (OEMs), suppliers, service organizations, and the dealerships on the front lines of the...
by Tim Hayden | Dec 11, 2020 | Auto Industry, Customer Experience, Innovation, Leadership, Strategy
Source: Motortrend.com 2020 In the automotive world DTC refers to a diagnostic trouble code. It is used by a vehicle’s onboard diagnostics (OBD) system to alert the driver when a vehicle experiences a malfunction. So what code pops up when not just a part, not...
by Tim Hayden | Jan 9, 2020 | AI (artificial intelligence), Auto Industry, Customer Experience, Cyber Security, Innovation, Leadership, Strategy, Trust
We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
by Administrator | Feb 6, 2018 | Auto Industry, Podcasts, The Difference Podcast
In the second episode of The Difference, Brain+Trust Partners’ Christopher Barger and co-host Jay Acunzo dive into autonomous vehicles and try to separate hype from substance. Specifically, Christopher pulls from his years at GM and working with Fortune 500...
by Administrator | Jan 3, 2018 | Auto Industry, Innovation
(Photo credit: Fortune Magazine) The future of the industry we used to know as “automotive” is now more accurately described as the “mobility industry.” Dramatic changes are coming, but perhaps none as significant or drastic as ownership of the customer relationship,...
