by Jo Borras | Dec 21, 2023 | AI (artificial intelligence), BUSINESS, Innovation, Leadership, TECHNOLOGY, Trust
When OpenAI released ChatGPT in November of 2022, the world as we knew it went into a tailspin of persistent change. Artificial intelligence went fast from a dramatized, science fiction version of machine learning and predictive modeling to something that felt — to...
by Jo Borras | Dec 7, 2023 | BUSINESS, Customer Data Platforms (CDP), Customer Experience, Strategy, TECHNOLOGY
“Website traffic is down.” It’s a refrain we’ve heard over and over again in recent months — and, while it’s widely true of any business or financial institution, it’s a refrain that’s become particularly common among new car dealers....
by Jo Borras | Nov 2, 2023 | Auto Industry, BUSINESS, Cyber Security, Insurance, TECHNOLOGY
Seventy five percent of dealers who updated their security policies to meet the FTC’s June 2023 compliance deadline are already seeing vast improvements. — CDK Global Data privacy is a critical factor to continued success for dealers in 2023, but a new study from CDK...
by Jo Borras | Oct 5, 2023 | AI (artificial intelligence), BUSINESS, Cyber Security, TECHNOLOGY
Recent changes to the FTC Safeguards have changed the types of companies we typically think of as “financial institutions,” and that’s critically important for business owners who might not realize that – surprise! – a whole new set of rules suddenly applies to them....
by Jo Borras | Aug 15, 2023 | AI (artificial intelligence), Auto Industry, BUSINESS, Innovation, Leadership, MOBILITY, TECHNOLOGY, Trust
With urban areas struggling with traffic congestion, AI solutions have emerged in accessing real-time information from vehicles for traffic management, and utilizing mobility on demand in trip planning through a single user interface. — Science Direct In our...