Customer Experience, 2007, 2017 and Onward…
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever
(Photo credit: Simeon Berg via Flickr Creative Commons) In my last post, I talked about the many changes we’ve seen in the last year or so, along
I’ve been in the “real world” in business for about two decades, and I’ve been “doing digital” for almost 14 years — about two-thirds of
In September of 2016 IBM hired their first CMO with experience in the startup world as well as in big business. Her name is Michelle
Cat: Where are you going? Alice: Which way should I go? Cat: That depends on where you are going. Alice: I don’t know. Cat: Then
By Qwertyxp2000 via Wikimedia Commons Last week, I made a major career announcement; my partners and I launched the executive consultancy Brain+Trust Partners. We pulled all of
“I skate to where the puck is going to be, not where it has been.” ~ Wayne Gretzky When big companies begin to leverage their
Customer Experience is all the rage, but is it really delivering results? We’re seeing new CX related efforts in companies big and small. They have
Changing is never easy… for anyone. And we at brain+trust partners have been helping brands and individuals evolve the changing landscape of business for many years. Helping
I would like to take this opportunity to thank everyone for the wonderful welcome offered to Brain+Trust Partners. The past week has been a whirlwind