by Tim Hayden | Jan 9, 2020 | AI (artificial intelligence), Auto Industry, Customer Experience, Cyber Security, Innovation, Leadership, Strategy, Trust
We are already a week into 2020, and it is obvious that this will be a challenging and opportunistic decade for business. Not since I was managing staffing efforts for EDS and SAIC to deal with legacy systems integration and Y2K compliance projects have I seen so much...
by Tim Hayden | Jun 18, 2018 | Strategy
We’ve had some time to reflect on a number of things that have happened over the last few months. Between the Facebook / Cambridge Analytica news, to the implementation of GDPR, and our attendance at IBM’s Think conference, we’ve found some common...
by Administrator | May 23, 2018 | Strategy
While in New York this week to speak at an IBM conference, our CEO Scott Monty was a guest on Nasdaq’s Social Media Geek Out show on Facebook Live. The show was filmed in Nasdaq’s MarketSite studio in the heart of Times Square, and the program regularly...
by Tim Hayden | Apr 30, 2018 | Business News, Innovation, Leadership, Strategy
Amid all of the recent uproar of data privacy issues among a number of companies, the outrage did nothing to stop the forward motion of Big Tech. Timing, incentives, and lack of competition all play a part in explaining this unstoppable force....
by Tim Hayden | Apr 2, 2018 | Business News, Strategy
A controversial memo written by Facebook executive Andrew Bosworth memo – admittedly written to provoke a response – revealed the extent to which Facebook’s leadership understood the social risks inherent in the platform. “We connect people. Period. That’s why...
by Tim Hayden | Mar 7, 2018 | AI (artificial intelligence), Customer Experience, Innovation, Strategy
In a previous post my colleague Scott Monty shared a word on The Silent Brand Killer, a brief note on the very real threat of brand dilution and competition that Amazon represents to just about any consumer-facing business. Today, we take a look at one of the...
