by Tim Hayden | Mar 2, 2018 | Customer Experience, Innovation, Leadership, Strategy
(Photo credit: Jason Thibault via Flickr Creative Commons) One of the most overused terms in entrepreneurship is “pivot.” You’ve undoubtedly seen it used by various startups, and it seems like they’re trying to fix a broken business. Or it may...
by Administrator | Jan 11, 2018 | Business News, Customer Experience, Innovation, Leadership
To start 2018 with a bang, a couple of the Brain+Trust Partners team members headed to CES to take in all the breakthrough technology being introduced. Tim Hayden was invited to IBM Watson Internet of Things’ booth for an Expert Chat. The interview took place...
by Tim Hayden | Nov 29, 2017 | Customer Experience, Leadership, Strategy
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever have a “startup” attitude, leaning into a journey that each day has seemingly only just begun. After all, the rate of...
by Administrator | Jan 17, 2017 | Customer Experience, Innovation, Strategy
What does the Inauguration of the 45th American President and Blockbuster have in common? The organizations weren’t listening. I know, probably an answer far less snarky than what you were expecting. However, there is a far more pragmatic and important reality...
by Administrator | Oct 12, 2016 | Customer Experience, Trust
(Photo credit: Terry Johnston Photo via Flickr Creative Commons) If you haven’t yet heard the Internet-based tale of Louise Delage, it’s worth a few minutes of your time and consideration. Ms. Delage, a 25 year old woman from Paris, joined Instagram on...
by Tim Hayden | Oct 7, 2016 | Customer Experience, Leadership
By Qwertyxp2000 via Wikimedia Commons Last week, I made a major career announcement; my partners and I launched the executive consultancy Brain+Trust Partners. We pulled all of the usual levers: press release, media and influencer briefings, blog posts, social...