by Tim Hayden | Apr 11, 2018 | Customer Experience, Cyber Security, Leadership, Trust
As we write, Facebook CEO Mark Zuckerberg is appearing before Congressional committees where he is testifying on Facebook’s approach to data and privacy. We read the prepared testimony that Facebook released (spoiler alert!) and caught some of the questioning....
by Tim Hayden | Mar 6, 2018 | Customer Experience
They say that high blood pressure is “the silent killer.” However, what will ultimately defeat CPG brands is not a silent killer, but rather an invisible one. When you use an Amazon Echo, unless you’ve established some loyal relationship with a...
by Tim Hayden | Mar 2, 2018 | Customer Experience, Innovation, Leadership, Strategy
(Photo credit: Jason Thibault via Flickr Creative Commons) One of the most overused terms in entrepreneurship is “pivot.” You’ve undoubtedly seen it used by various startups, and it seems like they’re trying to fix a broken business. Or it may...
by Administrator | Jan 11, 2018 | Business News, Customer Experience, Innovation, Leadership
To start 2018 with a bang, a couple of the Brain+Trust Partners team members headed to CES to take in all the breakthrough technology being introduced. Tim Hayden was invited to IBM Watson Internet of Things’ booth for an Expert Chat. The interview took place...
by Tim Hayden | Nov 29, 2017 | Customer Experience, Leadership, Strategy
This fall, we are celebrating the one-year mark of Brain+Trust Partners being open for operations. It has been a kinetic launch, and we will forever have a “startup” attitude, leaning into a journey that each day has seemingly only just begun. After all, the rate of...